While it might feel a bit time-consuming to read the fine print, we do believe it is the best way to manage expectations and avoid any surprises. Our terms of trade set out what we will deliver to you and what we expect from you. The last thing we want is a mismatch in understanding and a poor outcome between us.
We believe in providing great service, and we take pride in our standards. The terms of trade below serve as the criteria for all of the work we carry out. These terms override any agreements made in person, over the telephone, or in any other communication.
When we carry out work for you or on your behalf, you agree to uphold your obligations under these terms of trade.
If you have any questions please contact us on our office phone number (+6495538050) or in writing via email (hello@tier1.nz). If you are unhappy with the work we provide, or have any problems or comments, please let us know immediately. We will do our best to fix any problems right away. If you do not give us feedback or if you delay payment, it makes it difficult for us to put things right.
We take pride in what we do and our referrals to new business are almost always from those who’ve enjoyed the experience of working with us.
You can contact us the following ways:
Office Number +64 9 553 8050
Email hello@tier1.nz
Support support@tier1.nz
Accounts accounts@tier1.nz