tier1 managed IT services provide proactive IT management, maintenance and support. We take care of your IT, so you can focus on your business.

We offer customised cost-effective services, providing seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

Our approach saves you time, reduces cost, reduces downtime, and facilitates the use of new technologies to help business growth and productivity.

  • Control IT costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff or software.

  • Trusted IT advisors

    We pride ourselves on excellent communication to enable us to oversee your overall IT roadmap and become your trusted advisors.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, with in-depth knowledge of the latest trends and technologies to meet your business needs.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.



  • Office 365

    Comprehensive Microsoft Office 365 platform management, migration, training, and support services.

  • Data Backup & Recovery

    Data backup to multiple locations along with proactive monitoring and disaster recovery plans.

  • Microsoft Exchange

    Operational and platform management best practices, spam & virus filters and end user support.

  • Managed Antivirus

    Centrally-managed antivirus software solution that protects all of the computers and devices at your business from virus threats without any action required from the end user.

  • Remote Monitoring and Management (RMM)

    RMM uses advanced software solutions so we can remotely and proactively monitor and manage client endpoints, networks and computers.

  • Helpdesk Support

    Quick turnaround resolutions for IT issues, available in a model that fits your business needs and budget.

tier1 technical


Top quality IT services for small and medium-sized businesses in Auckland to save time, reduce risk, and increase productivity

Why choose us


  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0


    Experienced IT professionals with hands-on expertise in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We can handle all aspects of your IT setup including hardware, software, cloud services and any other related technology needs.

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Let’s get started

When it comes to managing IT for your business, you need an expert. Let us show you what responsive, reliable and accountable IT Support looks like in New Zealand.



Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Tailor Your Services

    We understand that no two businesses are alike. We will tailor an IT solution that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.