Stuck for decent service, Daniel Tilton from Next Generation Holiday parks reached out to see if we could help him achieve a reliable internet supply with enough capacity to support the influx of summer tourists at their Top 10 Holiday Park in Motutere Bay.
We travelled down to get a feel for their situation and establish some familiarity about their existing setup and layout. There were certainly challenges, namely:
The existing environment was an untidy mixture of equipment, and this was problematic and challenging for staff to work with.
The internet service was supplied on a per-gigabyte basis, resulting in monthly charges that were excessive and unpredictable.
The internet supply was slow and unreliable, even during off-peak times.
CCTV and VOIP systems had been introduced but were not functioning to their full potential.
Over a thousand guests are expected during the peak of summer.
The park had tried different services with local providers without achieving the outcomes they had hoped for.